Your AI Admin. Works 24/7. Never Calls In Sick.
A bespoke AI admin system that handles your emails. Your invoices. Your meeting notes. Your renewals. Built specifically for insurance brokers. Law firms. Accounting firms. Right here in Melbourne.
Currently building AI admin systems for professional firms across Melbourne
Your own dashboard showing every agent action in real time
15 AI Agents. One System.
Each agent handles one job. Together they replace your admin worker.
Email Agent
Classifies every email and drafts replies in your voice. New enquiries. Claims. Renewals. Complaints. All handled.
- Learns your writing style
- Drafts replies for your approval
- Flags urgent complaints
- Works across all email types
Invoice Agent
Extracts data from PDF invoices automatically. No manual data entry. No missed payments.
- PDF text extraction
- Line items and totals
- Matched to client records
- Flags missing data
Meeting Agent
Paste a transcript. Get a summary and action items with owners and due dates in seconds.
- AI-powered summarisation
- Action items extracted
- Owners and due dates assigned
- Searchable meeting history
Renewal Agent
Scans for upcoming renewals every day. Sends reminders at 30, 14 and 7 days. Nothing slips through.
- Automated daily scans
- Email reminders at 30 days
- SMS reminders at 14 and 7 days
- Overdue invoice chasing
Document Agent
Generates branded PDFs on demand. Quotes. Engagement letters. Policy summaries. Ready to send in seconds.
- Branded PDF generation
- Multiple document types
- Client data auto-filled
- Download or email directly
Phone Agent
Takes calls when you can't. Captures every detail. Creates leads. Logs everything. No more missed calls or voicemail tag.
- AI-powered call answering
- Classifies calls automatically
- Creates leads from enquiries
- Full transcript and summary
Not sure if AI admin is right for your business? Book a 15 minute call and we will show you exactly how it works for your industry.
Book a Free DemoBuilt for Your Business. Not a Template.
RuffAI is a team of 15 specialist AI agents that work together to run your admin. Each agent handles one job. One classifies and replies to emails. Another extracts data from invoices. Another summarises meetings and pulls out action items. They all share a central memory so every agent knows your clients, your preferences and your history.
Every system is personalised. Before we go live we train a Tone Agent on how you actually write. Your greetings. Your sign-offs. Your level of formality. When the Email Agent drafts a reply it sounds like you wrote it. Not like a robot.
The system improves itself over time. When you correct a draft or reject a suggestion the agents learn from it. Tone profiles update. Classification accuracy gets sharper. The longer you use it the less you need to correct.
Nothing goes out without your approval. Every draft email sits in your inbox until you review it. Every document. Every SMS. The AI does the heavy lifting. You make the final call.
Built for Professional Firms
Three industries. Three different sets of problems. One system that handles all of them.
Insurance Brokers
Your inbox is full of quote requests and claim updates. Renewals slip through. Clients chase you for documents.
- Email triage for enquiries and claims
- Automated renewal reminders at 30. 14. 7 days
- Quote and policy summary PDF generation
- Meeting notes with action items after every client sit-down
Law Firms
Matter numbers in every reply. Formal tone. Engagement letters. Clients who expect fast responses and get frustrated when they don't hear back.
- Replies include matter references automatically
- Formal tone profile trained on your writing
- Engagement letter and retainer PDF generation
- Complaint escalation before it reaches the Law Society
Accounting Firms
BAS deadlines. EOFY tax planning. Clients who email once then forget to send their receipts. Payroll queries every month.
- Invoice extraction from supplier PDFs
- Deadline reminders for BAS and EOFY lodgements
- Plain English email replies (no jargon)
- Meeting summaries with dollar figures and due dates
Frequently Asked Questions
Everything you need to know before getting started.
Ready to Replace Your Admin Hire?
Tell us about your business. We will get back to you within 24 hours with a free demo.